Skip to content
العربية

Privacy notice

Sample notice — have it reviewed for the agency before going live.

Who we are

Next Holidays Travel and Tourism, Al Salemiyah Tower, 12th floor, Offices 1213–1222, Riggat Al Buteen, Deira, Dubai, United Arab Emirates (DET licence [DET LICENCE NO.]). We decide how your personal data is used for the trips you book with us.

What we collect

  • Contact details: name, email, mobile/WhatsApp number.
  • Traveller details: names as on passport, date of birth, nationality, passport number and expiry when a flight, visa or Umrah needs them.
  • Booking and payment records: what you booked, amounts paid and due. Card details are taken by the payment provider; we never see or keep them.
  • Messages you send us through the enquiry forms or WhatsApp.

Why we use it

  • To arrange the trip you ask for: book flights, hotels, transfers, visas and insurance with the suppliers who provide them (performance of a contract).
  • To meet legal duties: tax invoices, visa and immigration rules, and record keeping.
  • To answer your enquiries.
  • With your consent only: analytics cookies and marketing messages.

Who receives it

  • The airlines, hotels, transport companies, insurers and visa authorities your trip needs, some of them outside the UAE.
  • Our booking system and hosting providers, under contract and only to run the service.
  • Nobody else, and we do not sell your data.

How long we keep it

  • Booking and invoice records: as long as UAE tax and commercial law requires.
  • Passport details: until your trip is over, unless a law requires longer.
  • Enquiries that did not lead to a booking: up to 24 months.

Your rights

You may ask for a copy of your data, to correct it, to delete it, to restrict or object to its use, and to receive it in a portable form (PDPL Arts. 13–19). You may withdraw consent at any time without affecting earlier use.

How to contact us or complain

Write to info@nextholidaystravel.com or visit us at Al Salemiyah Tower, 12th floor, Offices 1213–1222, Riggat Al Buteen, Deira. If you are not satisfied with our answer you may complain to the UAE Data Office.